Privacy
Policy

Privacy
Policy

Privacy
Policy

At Bitrebe, we are dedicated to protecting the privacy of our users and being open about how we process your personal data. This Privacy Policy describes the collection, usage, storage and protection of (your) information in connection with your interaction with the website, the platform or the presale of the $REB token.

This Privacy Policy describes how your personal information is collected, used, and shared when you use our services.

1. Information Collection

1. Information Collection

We do this to facilitate a smooth experience for our users, ensure the integrity of the platform, help us comply with our legal and operational obligations. The data collected can be classified into two major groups:

a. Information You Provide Voluntarily

This includes:

  • Your full name and contact details (such as email address)

  • Data about cryptocurrency wallet addresses and blockchain transactions

  • Details of contact form submissions, user support requests, or account registrations

This information helps us provide, deliver services effectively, communicate with you and manage compliance.

b. Information Collected Automatically

While using Bitrebe’s platform, we automatically collect technical data including:

  • IP address and geographical location

  • Device and browser type

  • Operating system

  • Access times and navigation activity

These are gathered through the use of secure cookies and integrated analytics tools to enhance functionality and track usage trends.

2. Cookies and Tracking Technologies

2. Cookies and Tracking Technologies

Bitrebe uses cookies and similar technologies to enhance your browsing experience and optimize system performance. These small data files allow us to:

  • Maintain user sessions

  • Understand navigation behaviour

  • Analyse platform performance

  • Deliver relevant communications

Our platform leverages privacy-focused and compliant third-party services, including:

  • Plausible – for anonymized traffic and usage analysis

  • Hotjar – for aggregated user interaction insights (e.g., heatmaps, click patterns)

  • AdRoll – to deliver tailored advertising content based on user behaviour

You may manage or disable cookies through your browser settings. Disabling some cookies may impact functionality, but will not prevent access to core services.

3. How We Use Your Information

3. How We Use Your Information

Your data is used solely to operate and improve the Bitrebe platform, and includes:

  • Transaction Facilitation: To verify accounts, process token purchases, and support staking activities.

  • Platform Optimization: To monitor performance, resolve technical issues, and enhance usability.

  • Communication: To send presale updates, community news, or relevant project information.

  • Legal Compliance: To fulfil obligations such as fraud prevention, KYC/AML enforcement, and regulatory reporting.

All data is processed in accordance with applicable data protection regulations and is accessed only by authorized personnel.

4. Data Sharing and Third-Party Access

4. Data Sharing and Third-Party Access

We do not sell or license your personal information to third parties. However, in the interest of service delivery and compliance, data may be shared with:

  • Reputable analytics providers (e.g., Plausible, Hotjar)

  • Marketing automation platforms (e.g., AdRoll)

  • Infrastructure and hosting service providers

  • Legal or regulatory authorities, when required by law

All third-party vendors are subject to data processing agreements and are contractually obligated to maintain strict confidentiality and compliance standards.

5. Data Retention and Security

5. Data Retention and Security

We retain user data only as long as necessary for the purposes outlined in this policy, or as required by law. Once retention periods expire, data is either securely erased or anonymized.

Bitrebe employs industry-standard security protocols, including:

  • End-to-end encryption for sensitive transactions

  • Multi-factor access controls

  • Regular audits and infrastructure reviews

  • Segregated environments for sensitive data

No system can guarantee absolute security, but we take all reasonable precautions to protect your data from unauthorized access or loss.

6. Your Data Rights

6. Your Data Rights

You may have the right, subject to applicable law, to:

  • Access the personal information we hold about you

  • Request corrections or updates to inaccurate data

  • Request deletion of your information, where legally permissible

  • Withdraw consent for marketing communications

  • Request restrictions on how your data is processed

If you want to exercise any of these rights, please contact us at [email protected]. We take your request seriously and will address it promptly, consistent with regulatory timeframes.

7. International Data Transfers

7. International Data Transfers

Bitrebe is also a global service. When doing so, your information may be transferred to and processed in countries other than the one in which you are resident, including countries that have different data protection laws than your own. We take all necessary safeguards to help protect your information during the transfer and process.

8. Integrations with Third Parties & Analytics

8. Integrations with Third Parties & Analytics

The solution is supplementing integrations to assist analytics, user experience, and targeted advertising. Some third-party providers are:

  • Plausible: A simple, privacy-focused alternative to Google analytics. No personally identifiable information is collected.

  • Hotjar: Shows trends in behavior without revealing who a user is. Used only to enhance the UI/UX.

  • AdRoll: Behavior-based advertising across the web. You are processed within their privacy compliance process.

You can read more about how these services use your data by visiting their individual privacy policies.

9. Policy Updates

9. Policy Updates

Bitrebe can update this Privacy Policy due to the update of technology, amendment of legal requirements, and change of operational practices. If you would like to know what has changed, we will be informing you on our platform or via email.

We urge users to check this page occasionally to get updates on how we are protecting your data.

Contact

Contact

For any privacy-related inquiries or to exercise your data rights, please contact:

Email: [email protected]
Subject Line: “Privacy Inquiry – Bitrebe”

Effective Date: 20 April 2025
Last Updated: 18 April 2025